RECOURSE POLICY

 

"I help property buyers and owners identify structural concerns, moisture intrusion, and deferred maintenance conditions. My inspection services are guaranteed."

 

All of my property inspection services are guaranteed to give 100% satisfaction. If you are not satisfied with my services, please let me know. I will answer all of your questions about the inspection to the best of my ability. I will re-inspect your property, or any system within the property, within 60 days of the original inspection. A mileage charge may apply for this or any other re-inspection. After the re-inspection, if your questions are still not answered to your satisfaction, I will gladly contact a mediator, such as the Better Business Bureau. If you choose to make a more formal complaint or claim, be sure to do so in writing within 14 days of discovery. You will also need to provide me with access to the property so I can re-inspect your concern. Your signed Inspection Agreement also describes liability and claims. My goal is your complete satisfaction.